1- Quality Assurance:

Our products are subject to strict quality and control standards and before we offer any product for sale, stringent tests are carried out in terms of strength, durability, and durability for different environments while traveling, this attention to quality and performance is what made Al Shammasi Bags a distinguished reputation in the Saudi market

2- Maintenance and Replacement:

- This guarantee covers manufacturing defects only and does not include any damage resulting from misuse, such as transportation, negligence, accidents, abrasions, exposure to high temperatures, solvents, acids, water, toxic and harmful gases, and transport damage through airlines (in this case the compensation is referred to the airline)

- To obtain warranty service, you must have the warranty certificate or purchase receipt, and the employee will inform you whether the product will be repaired or replaced according to the need and this is determined by the company, and in this case the company will bear the costs of repair or replacement, and in the case of replacement if If the product is no longer available, the company will replace the product with another of the same value

3- Note:

Hard cases are 50%: 80% scratch resistant.