Return: *

 

- Can I exchange or return any product that I ordered? Yes, you can do that within 7 days of receiving the request

- How can I exchange or return what I ordered?

 

1- Call customer service at 0112940000

2- Shipping the product through one of the two companies (SMSA - Aramex - Zajil) to the company's address

3 - After the shipment arrives, the product value will be deposited on the same card on which the purchase was made within 3 days

4 - The product must be returned in its original condition and unused with the price tag and attached to the invoice

5- All shipping expenses are on the account of the customer in case he wants to return or exchange

6- In the event that you want to recover the amount and the order is shipped with the shipping company, the shipment must arrive at the sender again

And then start the refund procedures.

7 - Return the amount from 4 to 7 working days for transferring to the account.